FCG has become a market leader in communications infrastructure systems
by providing the highest quality products and services in the industry,
backed by a "Lifetime" warranty on workmanship. Our commitment
to quality, safety and customer satisfaction ensure a successful project
and a long-term customer relationship.
Training - FCG (branded as ATTS)
maintains a 5,000 square foot BICSI authorized training center in Tempe,
Arizona. BICSI installation classes, manufacturer authorized training
classes, safety classes, and FCG developed training class are held regularly
in the three classrooms.
Standards - FCG employs BICSI certified
RCDD and RCDD/LAN design engineers and BICSI registered installers and
technicians to provide our customers with the highest quality standards-based
solutions. FCG has also developed rigorous installation standards to
supplement the industry and manufacturer standards. FCG's standards
are taught and then reinforced through field training and inspections.
Safety - FCG's commitment to safety
includes a full-time safety director, safety training for all field
employees prior to their first day on the job, in-house OSHA-10 training,
safety incentives for all field employees and management, regular inspections
and tool-box talks, vehicle safety program, and much more. For 2004,
FCG achieved an EMR of .73, a recordable frequency of 0.96, and a lost
time frequency of 0.0.
Documentation - FCG utilizes
a Document Control Department to ensure that all project documentation
is accurate and submitted on time. At the conclusion of a project, FCG
provides documentation such as AutoCAD floorplans and equipment drawings,
copper and fiber certification test records, manufacturer warranty certificates,
and wire schedules. FCG provides this documentation in both hardcopy
and electronic format.
Partners - FCG has business partner
agreements with the industry leaders in each technology to ensure an
optimal solution for any specification. FCG also works closely with
the leading distributors to ensure timely delivery of all materials
and equipment.